Updated Articles

  1. Interest attributes

    The interest attributes are as follows: Interest  Attributes  Automotive   Frequently attends car shows Identifies car purchase influencers Currently owns or leases a car Expresses behaviors around car repairs ...
  2. Introduction to AudienceLens

    AudienceLens does just one thing and does it very well: audience analysis. It's an interactive tool that goes beyond aggregate data. It's designed for simplicity and ease of use. Within minutes, you will be able to dive deeply into the data to unc...
  3. Attributes

    There are six attributes available in AudienceLens. Demographics : CivicScience obtains demographic information from consumers' direct answers to questions.  Location : Urbanicity is established through answers to questions. Geography is extra...
  4. What is an index?

    An index is a statistical measure used to compare the concentration of a characteristic within a target audience to a reference population. It can help us understand the relative signification of a trait, behavior, or attribute within the target ...
  5. Reading the composition figure

    When you look at any AudienceLens tab, you'll see the Composition column beside the Index  column. So, what does composition represent? The composition is the percentage of the selected audience (not the baseline) for that attribute. In the im...
  6. Star questions

    Star questions are composite questions used to measure sentiment regarding a brand or other entity. Star questions appear to respondents as a single question containing several component questions. Each component question shares a common set of ...
  7. Forgotten password reset requests

    If you misplace or forget your InsightStore password, there's no need to worry. You can reset it easily if you have access to the associated email account. 1 First, go to the InsightStore login page . Click on the Forgot password? Reset...
  8. Changing your password

    If you can get into the InsightStore and you want to change your password, go to your Profile  and click the Password  link to the left of your user information. Please enter your current password, followed by your new password. 1 Then, c...
  9. Deploying a radio question

    We implemented new requirements for engagement question quotas and durations as of June 2, 2025 . To deploy (or launch) a radio (single-select) question in IS2:  Go to the question's Settings. Choose Deploy.  You'll see this screen. C...
  10. Password requirements

    Your InsightStore password must meet the following requirements: It must have at least eight (8) characters It must use three (3) of the following four (4) types of characters Uppercase letters Lowercase letters Numbers ...