Subscribe to This Month at CivicScience

Get the monthly toolkit that equips you with the latest client success stories, product updates, and much more.

Join the List!

Updated Articles

  1. Deploying a radio question

    We implemented new requirements for engagement question quotas and durations as of June 2, 2025 . To deploy (or launch) a radio (single-select) question in IS2:  Go to the question's Settings. Choose Deploy.  You'll see this screen. C...
  2. Password requirements

    Your InsightStore password must meet the following requirements: It must have at least eight (8) characters It must use three (3) of the following four (4) types of characters Uppercase letters Lowercase letters Numbers ...
  3. The math behind a crosstab

    The Chi-square test of independence (also called the Chi-squared test) is a standard measure of association between two categorical variables. It determines whether there is a significant relationship between the variables. If the two categori...
  4. Creating a score

    Creating a score To create a score for a question, click on the question's text from the question list to go to the question page. Go down the page and click on Settings , then Scores , then click on + Create Score . Here's the Add Score ...
  5. Introduction to scores

    Scores provide an alternative view of question results. They define a single metric that aggregates its underlying components into a single number, making it easier to digest and compare with other scores. Instead of having to look at all of the a...
  6. Engagement question quotas and durations

    When deploying engagement questions, the user must Specify a one-time quota of 1000 or fewer responses 1 or Specify an end date that is no more than 8 days after the start date. When creating one-time deployments of value question...
  7. Question permissions

    Questions fall into two permission groups: syndicated and custom. Syndicated questions Syndicated questions are owned by CivicScience and launched in the engagement, value, or profile slots . They are available to all accounts in the Insigh...
  8. Creating a radio question

    Media partners can create and deploy (launch) radio (single-select) questions for their sites. (If any other type of question is needed, please see your account manager.) Before creating a new question, please refer to the question creation gu...
  9. Target theme settings

    The target Settings > Theme tab contains fields designed for styling a target's poll unit. These fields should only be used by those familiar with CSS. The Selected Theme field has options of Published (the current theme of th...
  10. Question formats

    The CivicScience platform supports five question formats, one of which has two subtypes. Radio Select Emoji Checkbox Matrix Star Text ...