Updated Articles

  1. Question quotas and durations

    As of June 2, 2025, several changes have been made to response quotas and question durations. First, when deploying engagement questions, the user must specify a one-time quota of 1000 or fewer responses 1 or specify an end date tha...
  2. Pinning an engagement question to your poll

    To pin a question means to ensure that it is the first engagement question seen by any respondent who visits a particular target. Pinning questions relevant to a site or article's theme improves the response rate. You can link to a specific...
  3. Creating question assets

    To create an asset, find an engagement question in radio or checkbox format that is currently live. Navigate to the question's   Settings > Assets  tab. Click Create to view the creation modal . The asset name defaults to Questi...
  4. Question classifications

    Questions fall into three classifications. Only two classifications, value and profile questions, are used for research. Engagement questions The first question presented to a respondent is usually an engagement question. These questions are ...
  5. Creating a radio question

    Media partners can create and deploy (launch) radio (single-select) questions for their sites. (If matrix or checkbox questions are needed, please see your account manager.) Before creating a new question, please refer to the question creation g...
  6. Create a new question

    The  Create a New Question  sub-tab permits you to create and deploy a new engagement  question . Please do not use the  Select Question Sub-Type  field. It is being deprecated. Write the text of your question. The character...
  7. Backstop questions

    You may have seen certain questions more frequently than others and wondered why that happens. They are probably backstop questions. The poll unit loads engagement questions first, followed by one or two value questions and then a profile questio...
  8. Introduction to question assets

    Have you ever needed to link to a question? Have you sweated trying to get a good image of the question, or spent way too much time figuring out exactly how to link to a particular question? Those days are over with the introduction of question ...
  9. IS2 for media partners

    Users from media partner accounts are able to do anything other users can do in the InsightStore, but they also have access to a few other functions. We've collected links to the articles about those functions here for your convenience. Getting...
  10. Using question assets

    To use a question's assets, navigate to the question's Settings > Assets tab. To use a QR code or image, click its Download link. If you want to link to the asset, click its Copy link. The HTML code will be copied to your ...