Updated Articles

  1. Creating a segment

    Before creating a new segment, it is best to search the segment list to see if the segment you need already exists. Doing so helps limit the number of duplicates in the system. To create a segment, go to the segments page and click on the brigh...
  2. Searching for segments

    The search bar at the top of the Segments page (number one below) and the permissions list (number two below) can filter the segments list. Use the dropdown box on the right (number three below) to sort the list.  Segments, like questions, ...
  3. InsightStore 2 landing page

    Access InsightStore easily: navigate projects, explore questions, access dashboards, and stay updated with news and insights. Start exploring now!
  4. Integration in a nested iframe

    The factory integration method is an alternative integration technique. It is handy for situations in which the poll unit must be presented in a nested iframe . It can also be used for standard placements. First, include the script on th...
  5. Question creation guidelines

    All questions should: Be neutral and balanced, showing no bias. Be sensitive to current events. Use language recognizable to humans, not robots or professional survey-takers. Have mutually exclusive answer choices - each answer option must be...
  6. Pinned questions

    Pinning a question ensures that it is the first engagement question seen by any respondent who visits a particular target. This tab shows you which (if any) questions are pinned to this page. If a question is pinned, its text is shown with a li...
  7. Use an existing question

    The Use an Existing Question  sub-tab permits you to pin an existing question to your site. You can find an engagement question using a question ID or by searching for the text of the question. I wanted to ask a question with the words dog and...
  8. Use a recommended question

    If you want the InsightStore to recommend existing engagement questions to use on your site, select the Use a Recommended Question sub-tab. Select any listed question, choose a weighting scheme , and select either  Page-Level Engagement  or  G...
  9. Target basic information

    On the bottom portion of each target page, you will find the Settings tab. We're in its Basic Information section here. It has the Target Name field, the Question Role Template , the Type of target, and the target's intended Language.  ...
  10. Question quotas and durations

    As of June 2, 2025, several changes have been made to response quotas and question durations. First, when deploying engagement questions, the user must specify a one-time quota of 1000 or fewer responses 1 or specify an end date tha...