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To pin a question means to ensure that it is the first engagement question seen by any respondent who visits a particular target. Pinning questions to a site or article's theme improves response rates.
You can link to a specific engagement qu...
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A few clients have access to more than one account in the InsightStore. Switching between those accounts does not require logging out and back in. Go to the upper right corner of your InsightStore 2 screen. A downward-pointing expanding caret wil...
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The Basic Information tab shows the name of your account or organization in our system. If your organization's name changes, it can be updated here by any account member with admin permissions. However, if a name change is needed, it is best ...
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Easily manage and switch between your primary and child accounts. Understand how your account manager sets up your organization for streamlined access.
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Discover how to effortlessly manage your organization and users with the InsightStore. Learn about user permissions and more. Get started now!
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Last Updated: 11/05/2025
in InsightStore 2 Getting around Access the InsightStore easily: navigate projects, explore questions, access dashboards, and stay updated with news and insights. Start exploring now!
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Pinning a question ensures that it is the first engagement question seen by any respondent who visits a particular target. This tab shows you which (if any) questions are pinned to this page. If a question is pinned, its text is shown with a li...
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Last Updated: 10/30/2025
in InsightStore 2 Questions
You may have noticed certain questions appear more frequently than others and wondered why. They are probably backstop questions. The poll unit loads engagement questions first, followed by one or two value questions and then a profile question. ...
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On the bottom portion of each target page, you will find the Settings tab. We're in its Basic Information section here. It has the Target Name field, the Question Role Template , the Type of target, and the target's intended Language. ...
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Last Updated: 10/27/2025
in Poll Unit IDSync
CivicScience has developed a flexible framework for synchronizing digital identifiers between CivicScience and its partners whenever necessary or desired. Either method may be used for integration. Pixel method In the first method, CivicScienc...