Articles
Your user account
You can view your user account information by going to the Advanced section of the left navigation bar and clicking Profile. You will see your first name, last name, email address, and language. ...
Updating your user information
Each field on the Basic Information screen is required. To change your first name, last name, or email address, please enter the new information here and hit Save .
Be very careful if you change your email address. ...
Changing your password
To change your password, go to your Profile and click the Password link to the left of your user information. Please enter your current password, followed by your new password. 1 Then, confirm your new password by re-entering it. Hit U...
Forgotten password reset requests
If you misplace or forget your InsightStore password, there's no need to worry. You can reset it easily if you have access to the associated email account. 1 First, go to the InsightStore login page . Click on the Forgot password? Reset ...
Notifications
To change the notifications you receive from the InsightStore, click on Notifications to the left of the Basic Information or Password screens. The system defaults to sending immediate notifications when you're added to a user group. The sa...
Upgrade account
We are moving to a new, unified authentication system for the InsightStore and our other products. As part of this effort, we have tightened the password requirements for your account. For now, these requirements only affect new accounts (those ...
Password requirements
Your InsightStore password must meet the following requirements:
It must have at least 8 characters
It must use 3 of the following 4 types of characters
Uppercase letters
Lowercase letters
Numbers
At least one of these s...