Questions
The matrix format presents multiple questions, each allowing a single answer.
Responses
Matrix question responses are displayed like this:
Scale questions
Matrix questions can also be used for ratings on a scale.1
Scale responses
Scale responses are displayed like this:
Question details
Here is the question details page for a matrix question.
Image CaptionIf you hover over a section of the chart, you will see the percentage of respondents who chose that answer and the number of respondents.
Also, note that you can view the individual matrix row items by clicking the row title (the first one in this matrix group is outlined in green below). The link will take you to the matrix item's page.
Matrix item page
The answer options for matrix questions are considered radio questions. You may see a radio question with the matrix item tag, indicating that it is an answer option for a matrix question.
To view the matrix group, click the purple Matrix Item tag label at the end of the header. We've added a blue arrow pointing to it in the image below.
Creation
Please get in touch with your account manager to have matrix questions created.
1. Scale questions have also been called spectrum or star questions.