Upgrade account

We are moving to a new, unified authentication system for the InsightStore and our other products. As part of that effort, we have tightened your account's password requirements. For now, these requirements only affect new accounts (those created after 30 November 2024) or those that change their passwords. You may also manually opt in your account.

When viewing your user profile, you will see a new option on the left: Upgrade account.

InsightStore 2 interface on the upgrade account screen

To upgrade your account to the new standards, enter your password and click Submit.

One of three things will happen.

If your password is correct, you will usually see Your account is upgraded.

The successful password entry message.

If you see The provided password is incorrect it's because you've entered the wrong password. Please try again or reset your password.

An image of the password entry interface after an incorrect password has been entered.

Finally, if you have already upgraded your account, you'll get User is already migrated.

This is the result when an account has already been upgraded.

The account change will not be significant to users right now, but it is part of an important upgrade to come.