We are moving to a new, unified authentication system for the InsightStore and our other products. As part of this effort, we have tightened the password requirements for your account. For now, these requirements only affect new accounts (those created after 30 November 2024) or those that change their passwords. You may also manually opt in.
When viewing your user profile, you will see a new option on the left: Upgrade account.
To upgrade your account to the new standards, enter your password and click Submit.
One of three things will happen.
If your password is correct, you will typically see Your account is upgraded.
If you see The provided password is incorrect it's because you've entered the wrong password. Please try again or reset your password.
If you have already upgraded your account, you'll see Your account is upgraded again.
Finally, if your current password does not meet the new requirements, you will see Failed to migrate the user.
In that case, you will need to change your password to one that meets the new requirements before upgrading your account.
The account change will not be significant to users right now, but it is part of a critical upgrade to come.