Updated Articles

  1. Deploying a radio question

    We implemented new requirements for engagement question quotas and durations as of June 2, 2025 . To deploy (or launch) a radio (single-select) question in IS2:  Go to the question's Settings. Choose Deploy.  You'll see this screen. C...
  2. Password requirements

    Your InsightStore password must meet the following requirements: It must have at least eight (8) characters It must use three (3) of the following four (4) types of characters Uppercase letters Lowercase letters Numbers ...
  3. Introduction to scores

    Scores provide an alternative view of question results. They define a single metric that aggregates its underlying components into a single number, making it easier to digest and compare with other scores. Instead of having to look at all of the a...
  4. Engagement question quotas and durations

    When deploying engagement questions, the user must Specify a one-time quota of 1000 or fewer responses 1 or Specify an end date that is no more than 8 days after the start date. When creating one-time deployments of value question...
  5. Question permissions

    Questions fall into two permission groups: syndicated and custom. Syndicated questions Syndicated questions are owned by CivicScience and launched in the engagement, value, or profile slots . They are available to all accounts in the Insigh...
  6. Creating a radio question

    Media partners can create and deploy (launch) radio (single-select) questions for their sites. (If any other type of question is needed, please see your account manager.) Before creating a new question, please refer to the question creation gu...
  7. Video: adding a score results dashlet

    This guide will teach you how to add a score results dashlet to a dashboard. To do so, you will need to create a score first. Your browser does not support HTML5 video. 1. Go to insightstore.civicscience.com . 2. From the landing page,...
  8. Question compare

    You can use question compare to see how the respondents to a question also answered any other question in our system. A chi-squared test is performed on each table to determine statistical significance, and cells with highlighted green or red pe...
  9. Introduction to scorecard reports

    Scorecard reports are flexible, tabular reports that combine data from multiple questions and can be segmented in any way you choose. Go to the Reports item in the left navigation bar to access or create a scorecard. If there are many reports i...
  10. Add rows to a scorecard report

    Scorecard rows are most commonly scores  for questions in the InsightStore.  The same filters found on the question search  are repeated here.  There is also an extra filter for the search results. You can display all results, only percen...