Updated Articles

  1. New user registration process

    After being invited to the InsightStore, new users will receive two emails. To gain access, the invited user must follow the email instructions. Both messages will be sent from noreply@civicscience.com. First email The first email sent...
  2. Password requirements

    Your InsightStore password must meet the following requirements: It must have at least 8 characters It must use 3 of the following 4 types of characters Uppercase letters Lowercase letters Numbers At least one of these s...
  3. Clone a crosstab

    To clone a crosstab, click on the  Clone  button. It is outlined in orange below. Give your new crosstab a unique name in the CLONE CROSSTAB  modal and click Clone . You will be taken to the  Columns/Rows  tab of the new crosstab. ...
  4. Edit a crosstab

    To edit a crosstab, start with the Settings tab to change the Crosstab Name . Click Update when you're finished. To change the variables, go to the Columns/Rows tab. Each row and column variable can be edited using the first icon to th...
  5. Create a crosstab

    To create a crosstab report, click on Crosstabs  in the left nav bar. On the Crosstabs  page, click the blue Create button in the upper right corner. Give your crosstab a name, and then click the blue Create button. ...
  6. Pinning a news/pop culture question to your poll

    To pin a question means to ensure that it is the first news or pop culture question seen by any respondent who visits a particular target. Pinning questions relevant to a site or article's theme improves the response rate. You can link to a...
  7. Introduction to questions

    The library of questions in CivicScience's InsightStore is the foundation of all the data we collect and analyze. We use questions to gather information from voluntary respondents. We ask questions through a network of websites (owned by our media...
  8. How to ask Sage a question

    Use plain English (or any other major language) like this: What percentage of millennials in New York City prefer online shopping over in-store shopping? Sage will ask clarifying questions if necessary and provide various options for th...
  9. IS2 for media partners

    Users from media partner accounts are able to do anything other users can do in the InsightStore, but they also have access to a few other functions. We've collected links to the articles about those functions here for your convenience. Getting...
  10. Customizing a poll unit

    Forward compatibility We are continually improving our poll units and developing new features and capabilities. We may change the poll unit's HTML structure at any time and without notice. The customization settings described below are desi...