Updated Articles

  1. Reinviting a user

    If a user didn't respond to their invitation or cannot find their invitation email, you can reinvite them. Users who haven't responded to their invitations are marked with an hourglass to the left of their names. A Reinvite link is also to the r...
  2. Organizations without a signed contract

    If a user without contract-signing privileges is added to a media partner organization that does not yet have a signed contract, the new user will receive an email containing the following text: You have been invited to join (organization name)...
  3. Batch filtering & weighting of dashboards

    Just below the names of dashboards, you'll see the Filter Dashboard settings. They allow you to apply global filters and weighting schemes to all dashlets of a dashboard at once. To temporarily apply your changes to all the dashlets, use the A...
  4. Introduction to dashlets

    Dashlets are pieces of information or data. They are used to create a dashboard. To add a dashlet to your dashboard, click the Add New Dashlet button. It can be found at the bottom of your dashboard. You'll see this modal: Click on the...
  5. Introduction to questions

    The library of questions in CivicScience's InsightStore is the foundation of all the data we collect and analyze. We use questions to gather information from voluntary respondents. We ask questions through a network of websites (owned by our media...
  6. Changing your password

    If you can get into the InsightStore and you want to change your password, go to your Profile  and click the Password  link to the left of your user information. Please enter your current password, followed by your new password. 1 Then, c...
  7. Why would you create a segment?

    It's one thing to know how to create a segment . You may have wondered why you would do that, though. Segments allow us to focus on better understanding how a certain group of people makes decisions. What are their behaviors or preferences? How ...
  8. Creating a segment

    Before creating a new segment, it is best to search the segment list to see if the segment you need already exists. Doing so helps limit the number of duplicates in the system. To create a segment, go to the segments page and click on the brigh...
  9. Searching for segments

    The search bar at the top of the Segments page (number one below) and the permissions list (number two below) can filter the segments list. Use the dropdown box on the right (number three below) to sort the list.  Segments, like questions, ...
  10. Question creation guidelines

    All questions should: Be neutral and balanced, showing no bias. Be sensitive to current events. Use language recognizable to humans, not robots or professional survey-takers. Have mutually exclusive answer choices - each answer option must be...