Sage is CivicScience’s consumer insights AI assistant. It uses generative AI technology to allow users to leverage CivicScience’s database of 5+ billion consumer insights to find answers to their questions.
You can pose consumer insights questions in plain English in Sage’s web chat interface or install the Sage app in your company’s Slack or Microsoft Teams instance (available February 2024).
The Sage login page is located at
https://sage.civicscience.com/.
You can ask Sage anything at any prompt. During the user’s conversation with Sage, common follow-up questions will be displayed as buttons, but users can type in their requests or change the subject. Suppose the question is outside the scope of the bot’s knowledge (CivicScience’s database of 500,000+ questions). In that case, Sage will say so and request that you ask a different question or display the closest related information.
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Introduction to Sage
What is Sage? Sage is CivicScience’s consumer insights AI assistant. It uses generative AI technology to allow users to leverage CivicScience’s database of 5+ billion consumer insights to find answers to their questions. You can pose consumer...
What to expect as a new Sage user
When we set you up as a new Sage user, you will receive three email messages from SageSupport@civicscience.com . Please add that email to your contacts to keep our messages out of your spam folder. The first email’s subject line is “Thanks for s...
How to ask Sage a question
Use plain English (or any other major language) like this: What percentage of millennials in New York City prefer online shopping over in-store shopping? Sage will ask clarifying questions if necessary and will provide various options for the s...
Explore reference in detail
The references in Sage's answers refer to the InsightStore questions from which the data is sourced. My query was, What percentage of millennials in New York City prefer online shopping over in-store shopping? The response I received included t...
Tell me more detail
Using Sage's Tell me more detail button with the query: What percentage of millennials in New York City prefer online shopping over in-store shopping? returns a précis of each of the ten references from the original answer, followed by a butto...
Show related insights
When you use the Show related insights button, Sage responds with the top insight from each reference. My query: What percentage of millennials in New York City prefer online shopping over in-store shopping? resulted in ten references, so I re...
Export data
If you use the Export data button, Sage will provide you with an Excel workbook. The workbook will include the questions we asked our respondents, the number of responses, and the percentage of the total those answers represent. This is a screens...
I'm feeling lucky
Sage's I'm feeling lucky button provides a trending question from the InsightStore and a summary of its results, followed by a link that will take you to the detailed results. After the response, Sage asks what you would like to do next. Opti...
This didn't answer my question
If you don't get a useful answer to your query, use the This didn't answer my question button. Sage generates a new query using ChatGPT and tries the search again. So, if your query was get pizza sales in CA 2020 , the new query might be get ...
What are the different versions of Sage?
Sage comes in three different versions. All versions have the same interface and basic functionality. However, they differ in terms of the available data for analysis and connections to external systems. Premium users (on paid subscriptions or ...
Manage my subscription
To manage your Sage subscription, visit our customer portal and enter the email address used as your Sage username. You'll be emailed a one-time password to allow you to enter the portal. Once you've logged in, you'll be able to: Upgrade...
Signing up for Sage
If you are an InsightStore user, please contact your account manager to arrange for access to Sage. If you are not a current InsightStore user, you can sign up for a free trial of Sage . ...
Sage program for journalists: Frequently asked questions
Q: Is this program free? A: Yep, it's free. There are no charges for using Sage for editorial research purposes for qualifying media organizations as part of our long-standing commitment to supporting journalism. However, CivicScience reserve...