Popular Articles

  1. Accounts/organizations

    Easily manage and switch between your primary and child accounts. Understand how your account manager sets up your organization for streamlined access.
  2. Exporting a MultiTimeview report

    To export data from a MultiTimeview report, go to the Results tab. Use the Filter by Date field to get the data you need, then click on the hamburger menu on the right side of the graph (see the red arrow below). Choose  View data table f...
  3. Removing a dashlet

    To remove an existing dashlet on your dashboard, click the kebab menu in the upper right corner and select Delete. That will remove the dashlet altogether. There is no undo, and if you remove a dashlet on a shared dashboard, it is removed for all ...
  4. General target settings information

    Target settings determine:   The order in which question types are shown on your poll units The text in your poll units The appearance of your poll units The links shown in the respondent menu The size and positioning of the poll uni...
  5. Export data from a Scorecard report

    To export da ta from a Scorecard report, go to the Download item under the Results  tab.   If the data has not been computed recently, use the Compute button in the upper left corner. You will receive an email notification after th...
  6. Editing user groups

    To edit a user group, go to Profile in the lower section of the left navigation bar. Click on Your Organization , then on User Groups . To add and remove members from a group, click on the blue expanding caret to the right of the group name. ...
  7. Question creation guidelines

    All questions should: Be neutral and balanced, showing no bias. Be sensitive to current events. Use language recognizable to humans, not robots or professional survey-takers. Have mutually exclusive answer choices - each answer option must be...
  8. Timeview results

    On the question page, the first option under  Results is usually  Timeview Results . It defaults to  All Answers  and  Count - Yearly , which won't always have results. Note:  If you do not see Timeview Results for a question, please...
  9. Networks

    Networks represent all the different ways an organization may want to aggregate data. Large media companies typically put all of their properties into a single network for reporting purposes, then create smaller geographic or topical networks for ...
  10. Sharing a MultiScore report

    If you wish to allow others to view your MultiScore report, click on Settings , then Sharing . There are three levels of permissions. The default is No Access , meaning they cannot see the report. Read Only  access will allow them to vi...