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Popular Articles

  1. Deleting a MultiScore report

    To delete a MultiScore report, go to the Settings tab and scroll to the bottom of the page. The red Delete button is in the lower-left corner of the page. If you click   Delete you will see this modal: Use the delete function with...
  2. Timeview results

    On the question page, the first option under  Results is usually  Timeview Results . It defaults to  All Answers  and  Count - Yearly , which won't always have results. Note:  If you do not see Timeview Results for a question, please...
  3. Pinning an engagement question to your poll

    To pin a question means to ensure that it is the first engagement question seen by any respondent who visits a particular target. Pinning questions to a site or article's theme improves response rates. You can link to a specific engagement qu...
  4. Export data from a Scorecard report

    To export da ta from a Scorecard report, go to the Download item under the Results  tab.   If the data has not been computed recently, use the Compute button in the upper left corner. You will receive an email notification after th...
  5. Editing user groups

    To edit a user group, go to Profile in the lower section of the left navigation bar. Click on Your Organization , then on User Groups . To add and remove members from a group, click on the blue expanding caret to the right of the group name. ...
  6. General target settings information

    Target settings determine:   The order in which question types are shown on your poll units The text in your poll units The appearance of your poll units The links shown in the respondent menu The size and positioning of the poll uni...
  7. Networks

    Networks represent all the different ways an organization may want to aggregate data. Large media companies typically put all of their properties into a single network for reporting purposes, then create smaller geographic or topical networks for ...
  8. Sorting the question list

    The question list can be sorted into nine different orders:  Question Text (a-z) Question Text (z-a) Most recently updated first Least recently updated first Newest first Oldest first Most responses Least responses Rel...
  9. Video: adding a timeview results dashlet

    This video will show you how to add a timeview results dashlet to a dashboard. Your browser does not support HTML5 video. 1. Go to insightstore.civicscience.com and navigate to your dashboard. 2. Click Add New Dashlet . 3. Select Ti...
  10. Using Poll Units with Google Tag Manager

    It is possible to use Google Tag Manager (GTM) to inject a custom HTML tag based on a trigger.  First, create a custom HTML tag:  Next, insert the Poll Unit integration code as copied from the InsightStore or provided...