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Popular Articles

  1. Creating a MultiScore report

    To create a MultiScore report, go to the Reports page and use the blue Create button. Select MultiScore from the dropdown menu. Next, you will see this form. Give your report a descriptive name, then click Add Score . Next, you'll s...
  2. Cloning a Deep Profile report

    To clone a Deep Profile report, open the report and go to Settings > Definition. Scroll to the bottom and select the Clone button. On the next screen, you can rename the report and make any other desired changes. After you've made an...
  3. Deleting a Dashboard

    If a dashboard is deleted, it is deleted for all users and cannot be recovered. Please ensure no one is using the dashboard before you delete it. To delete a dashboard, click on the Settings button to the right of the dashboard's name. On t...
  4. Exporting a MultiTimeview report

    To export data from a MultiTimeview report, go to the Results tab. Use the Filter by Date field to get the data you need, then click on the hamburger menu on the right side of the graph (see the red arrow below). Choose  View data table f...
  5. Video: adding a timeview results dashlet

    This video will show you how to add a timeview results dashlet to a dashboard. Your browser does not support HTML5 video. 1. Go to insightstore.civicscience.com and navigate to your dashboard. 2. Click Add New Dashlet . 3. Select Ti...
  6. Question permissions

    Questions fall into two permission groups: syndicated and custom. Syndicated questions Syndicated questions are owned by CivicScience and launched in the engagement, value, or profile slots . They are available to all accounts in the Insigh...
  7. Moving from InsightStore 1 to InsightStore 2 for media partners

    Explore InsightStore 2's revamped features with easier navigation, powerful filters, and new tools like AudienceLens and Sage. Update your bookmarks now!
  8. Sorting the question list

    The question list can be sorted into nine different orders:  Question Text (a-z) Question Text (z-a) Most recently updated first Least recently updated first Newest first Oldest first Most responses Least responses Rel...
  9. Using Poll Units with Google Tag Manager

    It is possible to use Google Tag Manager (GTM) to inject a custom HTML tag based on a trigger.  First, create a custom HTML tag:  Next, insert the Poll Unit integration code as copied from the InsightStore or provided...
  10. Deleting a MultiScore report

    To delete a MultiScore report, go to the Settings tab and scroll to the bottom of the page. The red Delete button is in the lower-left corner of the page. If you click   Delete you will see this modal: Use the delete function with...