Popular Articles

  1. Introduction to reports

    To read, edit, or create a report, click on Reports in the left navigation pane.  You'll see the reports screen.  To find a report, enter your terms in the search field. Only the names of reports are indexed, so you won't be able to s...
  2. Editing a deep profile report

    To edit a deep profile report, open the report and go to Settings > Definition . Change the fields as needed, then hit the blue Update button at the bottom of the screen. After you hit Update , you'll see this notification. You will ne...
  3. Question creation guidelines

    All questions should: Be neutral and balanced, showing no bias. Be sensitive to current events. Use language recognizable to humans, not robots or professional survey-takers. Have mutually exclusive answer choices - each answer option must be...
  4. Question profile

    The Profile section shows the question's answers broken down into several categories: Gender Age Race Income Education Urbanicity Parental Status To reach the profile, find the question you're interested in and click on its text to reach t...
  5. Introduction to Sage

    What is Sage? Sage is CivicScience’s consumer insights AI assistant. It uses generative AI technology to allow users to leverage CivicScience’s database of 5+ billion consumer insights to find answers to their questions. You can pose consumer...
  6. Removing a dashlet

    To remove an existing dashlet on your dashboard, click the kebab menu in the upper right corner and select Delete. That will remove the dashlet altogether. There is no undo, and if you remove a dashlet on a shared dashboard, it is removed for all ...
  7. Accounts

    Your organization will be set up as an account by your account manager. If your organization has subsidiary organizations, those will be set up as child accounts. For instance, if Major Media owned multiple television stations or publications, it ...
  8. Segments webinar

    On February 15, 2024, we had a lunch-and-learn webinar on segments. Here's the video! Your browser does not support HTML5 video. Here is the slide deck . ...
  9. Deleting a multiscore report

    To delete a multiscore report, go to the Settings tab and scroll to the bottom of the page. There's a red Delete button on the lower left corner of the page. If you click   Delete you will see this modal: Use the delete function wit...
  10. Attributes

    There are six attributes available in AudienceLens. Demographics : CivicScience obtains demographic information from consumers' direct answers to questions.  Location : Urbanicity is established through answers to questions. Geography is extrapo...