Popular Articles

  1. Creating or cloning a Dashboard

    There are three ways to create a new dashboard. Create a Blank Dashboard To create a blank dashboard, select Dashboard from the left navigation bar. Click the button in the upper right corner labeled  Create New .  ...
  2. Sharing a Dashboard

    Dashboards that you create are private by default and are only accessible to you. However, any dashboard you create can be shared with other members of your account. Sharing can be done on an edit or read-only basis. Click on the Settings butto...
  3. Question permissions

    Questions fall into two permission groups: syndicated and custom. Syndicated questions Syndicated questions are owned by CivicScience and launched in the engagement, value, or profile slots . They are available to all accounts in the Insigh...
  4. Editing a MultiScore report

    To edit a MultiScore report, go to its Settings tab to change any report component. If you make any changes to the scores or formula, you will need to validate the formula again. Click Update when you're finished. ...
  5. Moving a dashlet

    Dashlets can be moved to any position on your dashboard. To move a dashlet, hover over the move cursor symbol (it's next to the kebab menu in the upper right corner of each dashlet) until your cursor changes to a hand symbol. Here's a gif showi...
  6. Introduction to MultiTimeview reports

    MultiTimeview reports are used to view time trends across multiple questions (e.g., checkbox questions or two completely different questions) or various demographics (e.g., two different age groups). Creating a MultiTimeview ...
  7. Users

    The members of your account/organization are referred to as users.  All current users in your account appear on the Users page. To get to it, click Profile in the lower left navigation bar. On the Profi...
  8. Sharing a MultiTimeview report

    By default, only you can see the reports you create. If you want them to be viewable by other members of your organization, go to  Settings > Sharing and select the members with whom you wish to share it and the access you want them to have. Thos...
  9. Moving from InsightStore 1 to InsightStore 2 for media partners

    Explore InsightStore 2's revamped features with easier navigation, powerful filters, and new tools like AudienceLens and Sage. Update your bookmarks now!
  10. Dashboard filters for media partners

    Media partners will find that they have a few extra batch filters available on dashboards for which they have editing permissions.  Note:  These are temporary filters that will be applied to all the dashlets on your dashboard. If you wish to...