A few clients have access to more than one account in the InsightStore. Switching between those accounts does not require logging out and back in. Go to the upper right corner of your InsightStore 2 screen. A downward-pointing expanding caret wil...
Dashlets can be moved to any position on your dashboard. To move a dashlet, hover over the move cursor symbol (it's next to the kebab menu in the upper right corner of each dashlet) until your cursor changes to a hand symbol. Here's a gif showi...
MultiTimeview reports are used to view time trends across multiple questions (e.g., checkbox questions or two completely different questions) or various demographics (e.g., two different age groups).
Creating a MultiTimeview ...
You may have noticed certain questions appear more frequently than others and wondered why. They are probably backstop questions. The poll unit loads engagement questions first, followed by one or two value questions and then a profile question. ...
Before creating a new segment, it is best to search the segment list to see if the segment you need already exists. Doing so helps limit the number of duplicates in the system. To create a segment, go to the segments page and click on the brigh...
In this guide, you will learn to add a question compare list dashlet to a dashboard. Follow the steps below to customize your dashboard and gain valuable insights.
Your browser does not support HTML5 video. 1. Go to insightstore.civicscienc...
To pin a question means to ensure that it is the first engagement question seen by any respondent who visits a particular target. Pinning questions to a site or article's theme improves response rates.
You can link to a specific engagement qu...
Your account manager will work with you to gather the information CivicScience needs to set up your organization in the InsightStore. After we have that information, we will create an account and child accounts (if applicable), then networks , ...
This guide will walk you through the process of searching for questions in the Civicscience InsightStore. You will learn how to navigate the application, enter search terms, apply filters, and add a list of questions to your dashboard.
Your bro...
Users from media partner accounts are able to do anything other users can do in the InsightStore, but they also have access to a few other functions. We've collected links to the articles about those functions here for your convenience. Getting...