Subscribe to This Month at CivicScience

Get the monthly toolkit that equips you with the latest client success stories, product updates, and much more.

Join the List!

Popular Articles

  1. Forgotten password reset requests

    If you misplace or forget your InsightStore password, there's no need to worry. You can reset it easily if you have access to the associated email account. 1 First, go to the InsightStore login page . Click on the Forgot password? Reset...
  2. Question IDs

    The following information is valid only for radio questions. Making a note of a radio question's ID (QID) will make it easier to search for that question again in the InsightStore.  When you are viewing a radio question’s details page in the I...
  3. Adding new users

    To add a new user, go to the Users page. To get to it, click on Profile  in the lower left navigation bar. On the Profile page, select Your Organization , then Users .  You'll see this form.  User Types There are two user types: Admini...
  4. Creating a Deep Profile report

    To create a new Deep Profile report, use the Reports link in the left navigation pane, then click on the blue Create button. Select Deep Profile from the dropdown menu.  On the next page, give your report a descriptive name. Cho...
  5. Introduction to Dashboards

    A dashboard is a collection of user-configured dashlets , which are pieces of information or data. Users may create, configure, and share as many dashboards as they like. They may be organized by topic, project, or any other characteristic. You...
  6. Sharing a Dashboard

    Dashboards that you create are private by default and are only accessible to you. However, any dashboard you create can be shared with other members of your account. Sharing can be done on an edit or read-only basis. Click on the Settings butto...
  7. Response visualization

    Each target's page will show a visualization of the target's responses at the top of the page.  The key to the graph is at the bottom left. The bright blue line represents observations (poll responses). The black line represents impressions or...
  8. Dashboard settings

    If you have edit access to a dashboard, you will notice a button labeled Settings to the right of the dashboard's title field. Clicking on the Settings button will take you to the Dashboard Settings page. There, you can edit the Das...
  9. Deleting a Deep Profile report

    To delete a Deep Profile report, open it and go to the Settings > Definition tab. Scroll to the buttons at the bottom. Use the red Delete button. You'll see this modal. If you use the red Delete button here, the report will be dele...
  10. Delete a crosstab

    To delete a crosstab, open it and go to the Settings tab. Click on the red  Delete button. The crosstab will be deleted for all users. Deleted items cannot be recovered. ...