Popular Articles

  1. Taxonomy

    CivicScience has attached IAB ( Interactive Advertising Bureau ) content tags to shared questions. Tags can be used to locate topics. For example, if a shared question is worded, "Did you watch the nightly news last night?" you will not find tha...
  2. Customizing a poll unit

    Forward Compatibility We are continually improving our poll units and developing new features and capabilities. We may change the poll unit's HTML structure at any time and without notice. The customization settings described below are desi...
  3. Creating a segment

    Before creating a new segment, it is best to search the segment list to see if the segment you need already exists. Doing so helps limit the number of duplicates in the system. To create a segment, go to the segments page and click on the bright ...
  4. I'm feeling lucky

    Sage's  I'm feeling lucky button provides a trending question from the InsightStore and a summary of its results, followed by a link that will take you to the detailed results.  After the response, Sage asks what you would like to do next. Opti...
  5. Cloning a multitimeview report

    To clone a multitimeview report, choose the Settings tab and scroll all the way to the bottom to use the Clone button. If you do not see that button, you do not have edit permissions for the report in question. After clicking the Clone  but...
  6. Creating a radio question

    Media partners can create and deploy (launch) radio (single-select) questions for their sites. (If matrix or checkbox questions are needed, please see your account manager.) Before creating a new question, please refer to the question creati...
  7. Question formats

    The CivicScience platform supports several question formats, one of which has subtypes. Radio Most questions are in the radio format, also called single-select. They have radio buttons, and only one answer may be selected. Responses are sho...
  8. Dashboard settings

    If you have edit access to a dashboard, you will notice a button labeled Settings to the right of the dashboard's title field. Clicking on the Settings button will take you to the Dashboard Settings page. There, you can edit the Das...
  9. Deleting a crosstab

    To delete a crosstab, open it and go to the Settings tab. Click on the red  Delete button. The crosstab will be deleted for all users. Deleted items cannot be recovered. ...
  10. Updating your user information

    If you wish to update your name or password in the InsightStore, use the Profile link in the lower section of the left navigation bar. Update user information Each field on the Basic Information screen is required. To change your f...