Popular Articles

  1. Media partner filters for MultiScore reports

    Media partners have two additional filter fields at the top of each MultiScore report. The first additional field,  Target , allows you to filter the report's results by each of your targets. The second additional field,  Network , defaults t...
  2. Manage my subscription

    To manage your Sage subscription, visit our customer portal and enter the email address used as your Sage username. You'll be emailed a one-time password to allow you to enter the portal. Once you've logged in, you'll be able to: Upgrade...
  3. Video: adding a question results dashlet

    This guide will teach you how to add a question results dashlet to your dashboard. Your browser does not support HTML5 video. 1. Go to insightstore.civicscience.com 2. From the landing page, click on Dashboard in the left navigation ...
  4. Signing up for Sage

    If you are an InsightStore user, please contact your account manager to arrange for access to Sage. If you are not a current InsightStore user, you can sign up for a free trial of Sage . ...
  5. Editing user groups

    To edit a user group, go to Profile in the lower section of the left navigation bar. Click on Your Organization , then on User Groups . To add and remove members from a group, click on the blue expanding caret to the right of the group name. ...
  6. Why would you create a segment?

    It's one thing to know how to create a segment . You may have wondered why you would do that, though. Segments allow us to focus on better understanding how a certain group of people makes decisions. What are their behaviors or preferences? How ...
  7. Targets

    Targets are the code behind the poll unit that is placed on a media partner's website. They are used to configure how the poll unit looks and what questions will be asked in it. Having separate targets for different website sections, such as News,...
  8. Sharing a Deep Profile report

    If you want others in your account to have access to a Deep Profile report, you will need to share it. Open the report and go to the Settings > Sharing tab. To give access to all account members, select Everyone . Read Only access allows u...
  9. Responses shown in the poll unit admin tool

    If you are logged in to the InsightStore, you can view responses for the question currently displayed on your site in the poll unit admin tool. Click on the gear in the lower right corner of the poll, then go to the Current Question tab. After a...
  10. Media partner filters for MultiTimeview reports

    When creating or editing a MultiTimeview report, you will have a list of components after adding scores or MultiScore reports to your report. Use the Edit button next to any of your components. This modal will appear. As you can see, you c...