Popular Articles

  1. What to expect as a new Sage user

    When we set you up as a new Sage user, you will receive three email messages from SageSupport@civicscience.com . Please add that email to your contacts to keep our messages out of your spam folder. The first email’s subject line is “Thanks for s...
  2. Editing user groups

    To edit a user group, go to Profile in the lower section of the left navigation bar. Click on Your Organization , then on User Groups . To add and remove members from a group, click on the blue expanding caret to the right of the group name. ...
  3. Exporting a MultiTimeview report

    To export data from a MultiTimeview report, go to the Results tab. Use the Filter by Date field to get the data you need, then click on the hamburger menu on the right side of the graph (see the red arrow below). Choose  View data table f...
  4. Show related insights

    When you use the  Show related insights button, Sage responds with the top insight from each reference. My query:  What percentage of millennials in New York City prefer online shopping over in-store shopping?  resulted in ten references, so I re...
  5. Moving from InsightStore 1 to InsightStore 2 for media partners

    Welcome to InsightStore 2! You don't need to do anything other than update your bookmarks. The address for IS2 is https://insightstore.civicscience.com . All your reports and dashboards are still here. IS2 makes it easier to access them, w...
  6. Moving from InsightStore 1 to InightStore 2 for data clients

    Welcome to InsightStore 2! You don't need to do anything other than update your bookmarks. The address for IS2 is https://insightstore.civicscience.com . All your reports and dashboards are still here. IS2 makes it easier to access them, w...
  7. Backstop questions

    You may have seen certain questions more frequently than others and wondered why that happens. They are probably backstop questions. The poll unit loads news/pop culture questions first, followed by one or two value questions and then a profile q...
  8. Users

    The members of your account/organization are referred to as users.  All current users in your account appear on the Users page. To get to it, click Profile in the lower left navigation bar. On the Profile...
  9. Reading the composition figure

    When you look at any AudienceLens tab, you'll see the Composition column beside the Index  column. So, what does composition represent? The composition is the percentage of the selected audience (not the baseline) for that attribute. In the im...
  10. Introduction to feeds

    A feed is a publication or group of publications to which questions are published. They usually represent topics like finance, parenting, science, and weather. Sometimes, they represent a geographic grouping, such as Pittsburgh or Texas. The ever...