Popular Articles

  1. View a crosstab

    You've created your first crosstab! Now, let's view it. We will use a very simple crosstab as an example.  Across the top are a series of checkboxes for these elements: row percentage column percentage percentage from expected row total col...
  2. Notifications

    To change the notifications you receive from the InsightStore, click on  Notifications  to the left of the  Basic Information  or  Password  screens. The system defaults to sending immediate notifications when you're added to a user group. The sa...
  3. Reading the composition figure

    When you look at any AudienceLens tab, you'll see the Composition column beside the Index  column. So, what does composition represent? The composition is the percentage of the selected audience (not the baseline) for that attribute. In the im...
  4. New user registration process

    After being invited to the InsightStore, new users will receive two emails. To gain access, the invited user must follow the email instructions. Both messages will be sent from noreply@civicscience.com. First email The first email sent...
  5. Cloning a radio question

    Radio questions may be duplicated using the Clone  button at the upper right of the question's page. It's marked in green here. After pressing Clone  you will see a modal showing all the original question's answer options and settings. The ...
  6. Segment permissions

    Segment permissions determine who can use those segments. They fall into three groups. Syndicated segments belong to CivicScience. They are available for use by all accounts in the InsightStore. Shared  segments belong to CivicScience. They a...
  7. Approve or Reject a Question

    After you've deployed a question, if it isn't collecting, check to see if it has been approved for a particular target.  Go to the question's Settings > Deployments screen. If the question has been approved or rejected for a particular target, ...
  8. Deploying a radio question

    To deploy (or launch) a radio (single-select) question in IS2:  Go to the question's Settings. Choose Deploy.  You'll see this screen. Choose who will be asked the question. If you want the question seen by all respondents, use the As...
  9. Upgrade account

    We are moving to a new, unified authentication system for the InsightStore and our other products. As part of this effort, we have tightened the password requirements  for your account. For now, these requirements only affect new accounts (those ...
  10. Add rows to a Scorecard report

    Scorecard rows are most commonly  scores for questions in the InsightStore. The same filters found on the question search  are repeated here.  There is also an extra filter for the search results. You can display all results, only percen...