New Articles

  1. Adding users to additional accounts

    Some users will need access to multiple accounts. If that is the case, after the user accepts the invitation for their main account, invite them to the additional accounts using the same email address as the main account. The user will receiv...
  2. Switching accounts

    A few clients have access to more than one account in the InsightStore. Switching between those accounts does not require logging out and back in. Go to the upper right corner of your InsightStore 2 screen. A downward-pointing expanding caret wil...
  3. Introduction to segments

    A segment is a group of CivicScience survey respondents (i.e., a segment of the larger U.S. population) compiled based on responses to poll questions. You can analyze data for specific groups of respondents using segments, such as U.S. Women , U...
  4. Searching for segments

    The search bar at the top of the Segments page (number one below) and the permissions list (number two below) can filter the segments list. Use the dropdown box on the right (number three below) to sort the list.  Segments, like questions, ...
  5. Getting started in the InsightStore

    Explore the InsightStore with ease. Start with our guide on navigating the landing page, finding questions, creating dashboards, and utilizing reports. Dive in now!
  6. Webinar videos

    In 2024, we hosted a series of brown-bag webinars on various topics.  October 16, 2024: Segment enhancements July 31, 2024: Strategic storytelling with data . Here are the slides . March 15, 2024: Dashboards ...
  7. Matrix questions

    Questions The matrix format presents multiple questions, each allowing a single answer. Responses Matrix question responses are displayed like this: Question details The question details page for a matrix question shows the question as ...
  8. Modifying or deleting a score

    User-defined scores can be modified or deleted. To do so, select the question you want to alter a score for, then navigate to Settings > Scores . All user-defined scores for that question will be listed. Click on the score you want to modify or d...
  9. Creating a score

    Creating a score To create a score for a question, click on the question's text from the question list to go to the question page. Go down the page and click on Settings , then Scores , then click on + Create Score . Here's the Add Score ...
  10. Introduction to scores

    Scores provide an alternative view of question results. They define a single metric that aggregates its underlying components into a single number, making it easier to digest and compare with other scores. Instead of having to look at all of the a...