New Articles

  1. Feedback menu

    The feedback menu in the poll unit allows respondents to express their opinions on our poll questions. If a respondent wishes to leave feedback for a question, they use the flag icon (outlined in green below). The feedback menu is shown next....
  2. Question quotas and durations

    As of June 2, 2025, several changes have been made to response quotas and question durations. First, when deploying news/pop culture questions, the user must specify a one-time quota of 1000 or fewer responses 1 or specify an end da...
  3. Deleting a question

    Before a question receives any responses, it can be deleted by an administrator . To do so, go to  Question > Settings > Edit . If I wanted to delete question xxxxxx, I would go to  https://insightstore.civicscience.com/questions/ xxxxxx /setti...
  4. Editing a radio question

    Before a question collects any responses, it can be edited. To do so, go to Question > Settings > Edit . If I wanted to edit question xxxxxx, I would go to  https://insightstore.civicscience.com/questions/ xxxxxx /settings/edit (replace xxxxxx...
  5. Password requirements

    Your InsightStore password must meet the following requirements: It must have at least 8 characters It must use 3 of the following 4 types of characters Uppercase letters Lowercase letters Numbers At least one of these s...
  6. Deleting a user group

    To delete a user group, click Profile  in the Advanced  section of the left navigation bar. Next, click Your Organization  followed by User Groups . You will see a list of your account/organization's user groups. To delete a group, click on th...
  7. User groups

    User groups are used in the InsightStore to simplify sharing dashboards, reports, and crosstabs. Your account/organization can have many user groups. Each user can belong to multiple user groups. To view your account/organization's user groups, g...
  8. Changing your password

    To change your password, go to your Profile  and click the Password  link to the left of your user information. Please enter your current password, followed by your new password. 1 Then, confirm your new password by re-entering it. Hit U...
  9. Your user account

    You can view your user account information by going to the  Advanced  section of the left navigation bar and clicking  Profile.  You will see your first name, last name, email address, and language. ...
  10. Reinviting a user

    If a user didn't respond to their invitation or cannot find their invitation email, you can reinvite them. Users who haven't responded to their invitations are marked with an hourglass to the left of their names. A Reinvite link is also to the r...