New Articles

  1. Upgrade account

    We are moving to a new, unified authentication system for the InsightStore and our other products. As part of that effort, we have tightened your account's password requirements. For now, these requirements only affect new accounts (those created ...
  2. General target settings information

    Target settings determine:   The order in which question types are shown on your poll units The text in your poll units The appearance of your poll units The links shown in the respondent menu The size and positioning of the poll uni...
  3. Approve or Reject a Question

    After you've deployed a question, if it isn't collecting, check to see if it has been approved for a particular target.  Go to the question's Settings > Deployments screen. If the question has been approved or rejected for a particular target, ...
  4. Syndicated segments list

    This a list of all syndicated segments in the InsightStore.   ...
  5. Cloning a radio question

    Radio questions may be duplicated using the Clone  button at the upper right of the question's page. It's marked in green here. After pressing Clone  you will see a modal showing all the original question's answer options and settings. The ...
  6. Notifications

    To change the notifications you receive from the InsightStore, click on  Notifications  to the left of the  Basic Information  or  Password  screens. The system defaults to sending immediate notifications when you're added to a user group. The sa...
  7. The user page

    All current users in your account appear on the Users page. To get to it, click on Profile in the lower left navigation bar. On the Profile page, select Your Organization , then Users . From this p...
  8. New user registration process

    After being invited to the InsightStore, new users will receive two emails. To gain access, the invited user must follow the email instructions. Both messages will be sent from noreply@civicscience.com. First email The first email sent...
  9. Poll unit demonstrations

    We have demonstrated multiple configurations of the poll unit here .
  10. Introduction to feeds

    A feed is a publication or group of publications to which questions are published. They usually represent topics like finance, parenting, science, and weather. Sometimes, they represent a geographic grouping, such as Pittsburgh or Texas. The ever...