New Articles

  1. Sage program for journalists: Frequently asked questions

    Q: Is this program free? A:  Yep, it's free. There are no charges for using Sage for editorial research purposes for qualifying media organizations, as part of our long-standing commitment to supporting journalism. However, CivicScience reserves...
  2. What to expect as a new Sage user

    When we set you up as a new user for Sage, you will receive three email messages from SageSupport@civicscience.com . Please add that email to your contacts to keep our messages out of your spam folder. The first email’s subject line is “Thanks for...
  3. Question profile

    The Profile section shows the question's answers broken down into several categories: Gender Age Race Income Education Urbanicity Parental Status To reach the profile, find the question you're interested in and click on its text to reach t...
  4. Signing up for Sage

    If you are an InsightStore user, please contact your account manager to arrange for access to Sage. If you are not a current InsightStore user, you can sign up for a free trial of Sage . ...
  5. Responses shown in the poll unit admin tool

    If you are logged in to InsightStore 1, responses for the question currently displayed on your site can be viewed in the poll unit admin tool. Click on the gear in the lower right corner of the poll, then go to the Current Question tab. Response t...
  6. Manage my subscription

    To manage your Sage subscription, visit our customer portal and enter the email address used as your Sage username. You'll be emailed a one-time password to allow you to enter the portal. Once you've logged in, you'll be able to: Upgrade...
  7. Question timing

    You might have noticed the question timing filters and wondered about the terms tracking, cyclical, and archived. Tracking questions are those that are always collecting responses, such as those on demographics. Cyclical questions are those that a...
  8. Video: IS2 landing page for media partners

    This video explores the InsightStore 2 landing page for media partners. Your browser does not support HTML5 video. ...
  9. Respondent menu

    You might have noticed the three dots in the upper right corner of the poll unit (see green square). That's a kebab menu. In this case, it opens the respondent menu.  This is where respondents can remove any of their answers from our databas...
  10. Target notifications

    The target Settings > Notifications page provides a way to get email notifications whenever a new question is published to the target in question. The All Notifications option turns on notifications for every user in the account that owns the t...