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As of June 2, 2025, several changes have been made to response quotas and question durations. First, when deploying engagement questions, the user must specify a one-time quota of 1000 or fewer responses 1 or specify an end date tha...
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Before a question receives any responses, it can be deleted by an administrator . To do so, go to Question > Settings > Edit . If I wanted to delete question xxxxxx, I would go to https://insightstore.civicscience.com/questions/ xxxxxx /setti...
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Before a question collects any responses, it can be edited. To do so, go to Question > Settings > Edit . If I wanted to edit question xxxxxx, I would go to https://insightstore.civicscience.com/questions/ xxxxxx /settings/edit (replace xxxxxx...
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Your InsightStore password must meet the following requirements:
It must have at least 8 characters
It must use 3 of the following 4 types of characters
Uppercase letters
Lowercase letters
Numbers
At least one of these s...
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To delete a user group, click Profile in the Advanced section of the left navigation bar. Next, click Your Organization followed by User Groups . You will see a list of your account/organization's user groups. To delete a group, click on th...
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User groups are used in the InsightStore to simplify sharing dashboards, reports, and crosstabs. Your account/organization can have many user groups. Each user can belong to multiple user groups. To view your account/organization's user groups, g...
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If you can get into the InsightStore and you want to change your password, go to your Profile and click the Password link to the left of your user information. Please enter your current password, followed by your new password. 1 Then, c...
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You can view your user account information by going to the Advanced section of the left navigation bar and clicking Profile. You will see your first name, last name, email address, and language. ...
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If a user didn't respond to their invitation or cannot find their invitation email, you can reinvite them. Users who haven't responded to their invitations are marked with an hourglass to the left of their names. A Reinvite link is also to the r...
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To remove a user, click on the X to the right of the user type. The X is marked in yellow in the image below. The person who has been removed will receive an email from noreply@civicscience.com like this one. ...