New Articles

  1. Removing a user

    To remove a user, click on the X  to the right of the user type. The X is marked in yellow in the image below. The person who has been removed will receive an email from noreply@civicscience.com like this one. ...
  2. User permissions

    To the right of a user's name is a field showing their current user type, either Administrator or Researcher .  Administrators can perform all system tasks, including managing account settings, writing new questions (if your account permits th...
  3. Default account/organization settings

    The account/organization's Default Weighting Scheme can be changed on the Default Settings page. Please speak with your account manager before making any changes here. This weighting scheme will be applied when an account member doesn't s...
  4. Troubleshooting IQPoll-WordFence conflicts

    A few users have faced an issue with a security plugin called WordFence when they activate the IQPoll plugin. They get this screen: Select the checkbox next to the words I am certain this is a false positive . Then, use the button labeled Al...
  5. IQPoll plugin removal

    Log into the admin account for your WordPress site. Select Plugins from the admin menu. Click on Deactivate in the  CivicScience IQPoll Plugin entry. Click on Delete in the CivicScience IQPoll Plugin entry. You will ...
  6. IQPoll plugin installation

    Before installation It is highly recommended that you back up your site before adding this (or any other) plugin. Although conflicts with other plugins and themes are rare, they can occur, and a backup is the fastest way to return the site to its...
  7. WordPress IQPoll plugin

    The IQPoll WordPress plugin, currently in beta, is a module publishers can add to their site(s), enabling them to install the IQPoll widget without technical knowledge or code access.  Once installed and activated, the plugin enables th...
  8. Clone a crosstab

    To clone a crosstab, click on the  Clone  button. It is outlined in orange below. Give your new crosstab a unique name in the CLONE CROSSTAB  modal and click Clone . You will be taken to the  Columns/Rows  tab of the new crosstab. ...
  9. Pinned questions

    Pinning a question ensures that it is the first news or pop culture question seen by any respondent who visits a particular target. This tab shows you which (if any) questions are pinned to this page. If a question is pinned, its text is shown ...
  10. Testing the poll unit's appearance

    The poll unit admin panel controls have several functions that allow you to test the poll unit's appearance. Remove controls If you want to see how the poll unit appears to a respondent, click on the brown eye next to the X in the upper ...