Popular Articles

  1. Introduction to crosstabs

    Crosstabs are tables that summarize and analyze data by examining the relationships between two or more variables. They display the frequency of responses to a set of questions broken down into mutually exclusive categories. You could, for insta...
  2. InsightStore 2 landing page

    Access the InsightStore easily: navigate projects, explore questions, access dashboards, and stay updated with news and insights. Start exploring now!
  3. Searching for questions

    You can use the text box on the questions page to search for keywords in questions. To search, enter one or more search terms in the search box and hit return/enter or click the magnifying glass at the right. The main search field searches key...
  4. Exporting information from a dashlet

    To export the information from a dashlet, look for the hamburger menu (three horizontal lines) in the middle of the right side of the dashlet (see orange arrow below). The smaller menu will be displayed when you click on the hamburger menu....
  5. Basic Poll Unit integration

    The Poll Unit code snippet consists of a and a tag that will display the Poll Unit. The Poll Unit integration will typically be handled by the media partner's content management team, with assistance from the CivicScience Account Ma...
  6. Introduction to dashlets

    Dashlets are pieces of information or data. They are used to create a dashboard. To add a dashlet to your dashboard, click the Add New Dashlet button. It can be found at the bottom of your dashboard. You'll see this modal: Click on the...
  7. Question formats

    The CivicScience platform supports four question formats, two of which have subtypes. Radio Select Emoji Checkbox Matrix Scale Text ...
  8. Question scores

    Scores provide you with an alternative view of question results. They offer the ability to define one metric that represents its underlying components in a single resulting number, making it, therefore, easier to digest and compare to other scores...
  9. Export data from a crosstab

    To export the data from a crosstab, go to the  Exports  tab. You will see a list of any prior exports with their status, creation date, and download link.  Use the Preview Export  button to see how your export will look. The preview does not c...
  10. Basic account/organization information

    The Basic Information  tab shows the name of your account or organization in our system. If your organization's name changes, it can be updated here by any account member with admin permissions. However, if a name change is needed, it is best ...