Popular Articles

  1. Basic account/organization information

    The Basic Information  tab shows the name of your account or organization in our system. If your organization's name changes, it can be updated here by any account member with admin permissions. However, if a name change is needed, it is best ...
  2. Export data from a crosstab

    To export the data from a crosstab, go to the  Exports  tab. You will see a list of any prior exports with their status, creation date, and download link.  Use the Preview Export  button to see how your export will look. The preview does not c...
  3. Moving from InsightStore 1 to InightStore 2 for data clients

    Discover the new InsightStore 2! Enjoy easier navigation, advanced filters, and enhanced features for seamless access to reports. Explore now!
  4. Introduction to questions

    The library of questions in CivicScience's InsightStore is the foundation of all the data we collect and analyze. We use questions to gather information from voluntary respondents. We ask questions through a network of websites (owned by our media...
  5. Basic Poll Unit integration

    The Poll Unit code snippet consists of a and a tag that will display the Poll Unit. The Poll Unit integration will typically be handled by the media partner's content management team, with assistance from the CivicScience Account Ma...
  6. Introduction to Deep Profile reports

    A Deep Profile report is a comprehensive comparative tool that uses a common weighting scheme to gain deeper insights into the behavior of a segment or group or to see how a segment compares to a benchmark. Most Deep Profile reports are created b...
  7. Question formats

    The CivicScience platform supports five question formats, one of which has two subtypes. Radio Select Emoji Checkbox Matrix Star Text ...
  8. Introduction to account and user management

    Discover how to effortlessly manage your organization and users with the InsightStore. Learn about user permissions and more. Get started now!
  9. Basic question information

    Some information for each question can only be seen on the Basic Information screen. To access it, find the question you are interested in and click on its text to go to the question results page. Scroll down and click on the Settings heading....
  10. Forgotten password reset requests

    If you misplace or forget your InsightStore password, there's no need to worry. You can reset it easily if you have access to the associated email account. 1 First, go to the InsightStore login page . Click on the Forgot password? Reset...