New Articles

  1. Approve or Reject a Question

    After you've deployed a question, if it isn't collecting, check to see if it has been approved for a particular target.  Go to the question's Settings > Deployments screen. If the question has been approved or rejected for a particular target, ...
  2. Cloning a radio question

    Radio questions may be duplicated using the Clone  button at the upper right of the question's page. It's marked in green here. After pressing Clone  you will see a modal showing all the original question's answer options and settings. The ...
  3. Notifications

    To change the notifications you receive from the InsightStore, click on  Notifications  to the left of the  Basic Information  or  Password  screens. The system defaults to sending immediate notifications when you're added to a user group. The sa...
  4. Users

    The members of your account/organization are referred to as users.  All current users in your account appear on the Users page. To get to it, click Profile in the lower left navigation bar. On the Profi...
  5. New user registration process

    After being invited to the InsightStore, new users will receive two emails. To gain access, the invited user must follow the instructions in the email. Both messages will be sent from noreply@civicscience.com. First email The first email...
  6. Poll unit demonstrations

    We have demonstrated multiple configurations of the poll unit here .
  7. Overview

    The poll unit is a snippet of code downloaded from the InsightStore and placed in your website's HTML. The best placement is embedded directly into article content; however, other popular placements include below an article, in section pages, or the...
  8. A/B testing

    To improve the poll unit, we will occasionally conduct A/B tests for various characteristics. Whether an individual is in the A or B groups for the test depends on his or her respondent cookie identifier. Thus, the same user with the same computer...
  9. Performance

    Asynchronous JavaScript The async attribute on the poll unit integration code element instructs the browser to load the poll unit JavaScript library asynchronously without pausing the rendering of the page while the script is downloaded. ...
  10. Forward compatibility warning

    We are always improving the poll unit and developing new features and capabilities. To quickly make those features available, we may change the poll unit's HTML structure at any time and without notice. The customization settings described in thi...