Updated Articles

  1. Accounts/organizations

    Your organization will be set up as an account by your account manager. If your organization has subsidiary organizations, those will be set up as child accounts. For instance, if Major Media owned multiple television stations or publications, it ...
  2. Default account/organization settings

    The account/organization's Default Weighting Scheme can be changed on the Default Settings page. Please speak with your account manager before making any changes here. This weighting scheme will be applied when an account member doesn't s...
  3. Export data from a crosstab

    To export the data from a crosstab, go to the  Exports  tab. You will see a list of any prior exports with their status, creation date, and download link.  Use the Preview Export  button to see how your export will look. The preview does not c...
  4. IQPoll plugin removal

    Log into the admin account for your WordPress site. Select Plugins from the admin menu. Click on Deactivate in the  CivicScience IQPoll Plugin entry. Click on Delete in the CivicScience IQPoll Plugin entry. You will ...
  5. IQPoll plugin installation

    Before installation It is highly recommended that you back up your site before adding this (or any other) plugin. Although conflicts with other plugins and themes are rare, they can occur, and a backup is the fastest way to return the site ...
  6. Troubleshooting IQPoll-WordFence conflicts

    A few users have faced an issue with a security plugin called WordFence when they activate the IQPoll plugin. They get this screen: Select the checkbox next to the words I am certain this is a false positive . Then, use the button labeled Al...
  7. Introduction to crosstabs

    Crosstabs are tables that summarize and analyze data by examining the relationships between two or more variables. They display the frequency of responses to a set of questions broken down into mutually exclusive categories. You could, for insta...
  8. Clone a crosstab

    To clone a crosstab, click on the  Clone  button. It is outlined in orange below. Give your new crosstab a unique name in the CLONE CROSSTAB  modal and click Clone . You will be taken to the  Columns/Rows  tab of the new crosstab. ...
  9. Responses shown in the poll unit admin tool

    If you are logged in to the InsightStore, you can view responses for the question currently displayed on your site in the poll unit admin tool. Click on the gear in the lower right corner of the poll, then go to the Current Question tab. After a...
  10. Respondent menu

    You might have noticed the three dots in the upper right corner of the poll unit (see green square). That's a kebab menu. In this case, it opens the respondent menu.  This is where respondents can remove any of their answ...