Updated Articles

  1. Using Poll Units with Google Tag Manager

    It is possible to use Google Tag Manager (GTM) to inject a custom HTML tag based on a trigger.  First, create a custom HTML tag:  Next, insert the Poll Unit integration code as copied from the InsightStore or provided...
  2. Basic Poll Unit integration

    The Poll Unit code snippet consists of a and a tag that will display the Poll Unit. The Poll Unit integration will typically be handled by the media partner's content management team, with assistance from the CivicScience Account Ma...
  3. Pinning an engagement question to your poll

    To pin a question means to ensure that it is the first engagement question seen by any respondent who visits a particular target. Pinning questions to a site or article's theme improves response rates. You can link to a specific engagement qu...
  4. Basic account/organization information

    The Basic Information  tab shows the name of your account or organization in our system. If your organization's name changes, it can be updated here by any account member with admin permissions. However, if a name change is needed, it is best ...
  5. Accounts/organizations

    Easily manage and switch between your primary and child accounts. Understand how your account manager sets up your organization for streamlined access.
  6. Introduction to account and user management

    Discover how to effortlessly manage your organization and users with the InsightStore. Learn about user permissions and more. Get started now!
  7. InsightStore 2 landing page

    Access the InsightStore easily: navigate projects, explore questions, access dashboards, and stay updated with news and insights. Start exploring now!
  8. Pinned questions

    Pinning a question ensures that it is the first engagement question seen by any respondent who visits a particular target. This tab shows you which (if any) questions are pinned to this page. If a question is pinned, its text is shown with a li...
  9. Backstop questions

    You may have noticed certain questions appear more frequently than others and wondered why. They are probably backstop questions. The poll unit loads engagement questions first, followed by one or two value questions and then a profile question. ...
  10. IDSync for publishing partners

    CivicScience has developed a flexible framework for synchronizing digital identifiers between CivicScience and its partners whenever necessary or desired. Either method may be used for integration. Pixel method In the first method, CivicScienc...