Updated Articles

  1. Default organization settings

    Your Default Weighting Scheme setting Your organization's Default Weighting Scheme can be changed on the Default Settings page. We recommend contacting your account manager before you change your default weighting scheme. They can help you choose...
  2. Removing a user

    To remove a user, click on the X  to the right of the user type. The X is marked in yellow in the image below. The person who has been removed will receive an email from noreply@civicscience.com like this one. ...
  3. Adding new users

    To add a new user, go to the Users page. To get to it, click on Profile  in the lower left navigation bar. On the Profile page, select Your Organization , then Users .  You'll see this form.  User Types There are two user types: Admini...
  4. Users

    The members of your account/organization are referred to as users.  All current users in your account appear on the Users page. To get to it, click Profile in the lower left navigation bar. On the Profi...
  5. New user registration process

    After being invited to the InsightStore, new users will receive two emails. To gain access, the invited user must follow the instructions in the email. Both messages will be sent from noreply@civicscience.com. First email The first email...
  6. Invitations without a link

    There are two situations where a new user will receive an invitation without a link. It will look like this: The user has access to another organization's account If a user whose email address is already associated with an InsightStore user...
  7. Question quotas and durations

    When deploying engagement questions, the user must Specify a one-time quota of 1000 or fewer responses 1 or Specify an end date that is no more than 8 days after the start date. When creating one-time deployments of value question...
  8. IS2 for media partners

    Users from media partner accounts are able to do anything other users can do in the InsightStore, but they also have access to a few other functions. We've collected links to the articles about those functions here for your convenience. Getting...
  9. Navigation pane

    Navigate the InsightStore with ease. Discover streamlined links to Analyze, Explore, and Labs sections. Manage your account with Profile and Help. Explore now!
  10. Webinar videos

    We are presenting a series of brown bag webinars on various topics.  October 16, 2024: Segment enhancements July 31, 2024: Strategic storytelling with data . Here are the slides . March 15, 2024: Dashboards February 15, 2024: Segments ...