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Updated Articles

  1. Star questions

    Star questions are composite questions used to measure sentiment regarding a brand or other entity. Star questions appear to respondents as a single question containing several component questions. Each component question shares a common set of ...
  2. Creating a radio question

    Media partners can create and deploy (launch) radio (single-select) questions for their sites. (If any other type of question is needed, please see your account manager.) Before creating a new question, please refer to the question creation gu...
  3. Question permissions

    Questions fall into two permission groups: syndicated and custom. Syndicated questions Syndicated questions are owned by CivicScience and launched in the engagement, value, or profile slots . They are available to all accounts in the InsightS...
  4. Target theme settings

    The target Settings > Theme tab contains fields designed for styling a target's poll unit. These fields should only be used by those familiar with CSS. The Selected Theme field has options of Published (the current theme of th...
  5. Question formats

    The CivicScience platform supports five question formats, one of which has two subtypes. Radio Select Emoji Checkbox Matrix Star Text ...
  6. Question details page

    The questions list shows a lot of information about each question, but even more is available on the question details page. The top section of the question details page shows the question results. The question results contain the text of the ques...
  7. Video: adding a score results dashlet

    This guide will teach you how to add a score results dashlet to a dashboard. To do so, you will need to create a score first. Your browser does not support HTML5 video. 1. Go to insightstore.civicscience.com . 2. From the landing page,...
  8. Question compare

    You can use question compare to see how the respondents to a question also answered any other question in our system. A chi-squared test is performed on each table to determine statistical significance, and cells with highlighted green or red pe...
  9. Introduction to scorecard reports

    Scorecard reports are flexible, tabular reports that combine data from multiple questions and can be segmented in any way you choose. Go to the Reports item in the left navigation bar to access or create a scorecard. If there are many reports i...
  10. Add rows to a scorecard report

    Scorecard rows are most commonly scores  for questions in the InsightStore.  The same filters found on the question search  are repeated here.  There is also an extra filter for the search results. You can display all results, only percen...