Popular Articles

  1. Deleting a user group

    To delete a user group, click Profile  in the Advanced  section of the left navigation bar. Next, click Your Organization  followed by User Groups . You will see a list of your account/organization's user groups. To delete a group, click on th...
  2. Copy a Scorecard report

    To make a copy of a Scorecard report, use the Clone  button in the upper right corner of the main Scorecard page. ...
  3. Testing the poll unit's appearance

    The poll unit admin panel controls have several functions that allow you to test the poll unit's appearance. Remove controls If you want to see how the poll unit appears to a respondent, click on the brown eye next to the X in the upper ...
  4. IQPoll plugin removal

    Log into the admin account for your WordPress site. Select Plugins from the admin menu. Click on Deactivate in the  CivicScience IQPoll Plugin entry. Click on Delete in the CivicScience IQPoll Plugin entry. You will ...
  5. Create a new question

    The  Create a New Question  sub-tab permits you to create and deploy a new news/pop culture question . Please do not use the  Select Question Sub-Type  field. It is being deprecated. Write the text of your question. The cha...
  6. Reinviting a user

    If a user didn't respond to their invitation or cannot find their invitation email, you can reinvite them. Users who haven't responded to their invitations are marked with an hourglass to the left of their names. A Reinvite link is also to the r...
  7. Default account/organization settings

    The account/organization's Default Weighting Scheme can be changed on the Default Settings page. Please speak with your account manager before making any changes here. This weighting scheme will be applied when an account member doesn't s...
  8. Changing your password

    To change your password, go to your Profile  and click the Password  link to the left of your user information. Please enter your current password, followed by your new password. 1 Then, confirm your new password by re-entering it. Hit U...
  9. Add columns to a Scorecard report

    What groups of people do you want to see in your columns? Sstart by adding segments to represent each of those groups. Filter and weight them appropriately. Note: Media partners will see two additional fields, the network and targ...
  10. Ask a question

    The  Ask a Question  tab has three sub-tabs: Create a New Question Use an Existing Question Use a Recommended Question ...