Updated Articles

  1. Matrix questions

    Questions The matrix format presents multiple questions, each allowing a single answer. Responses Matrix question responses are displayed like this: Scale questions Matrix questions can also be used for ratings on a scale. 1 S...
  2. Target basic information

    On the bottom portion of each target page, you will find the Settings tab. We're in its Basic Information section here. It has the Target Name field, the Question Role Template , the Type of target, and the target's intended Language.  ...
  3. Editing a MultiTimeview report

    To edit a MultiTimeview report, select the Settings tab to change any report component. Click Update when you're finished. Timeview Components The six dots to the left of each Timeview Component's label can be used to reposition ...
  4. Creating a MultiTimeview report

    To create a MultiTimeview report, click on the blue Create button and select MultiTimeview . MultiTimeview Name The MultiTimeview Name is required. Provide a name that will be meaningful to all members of your organization's account. ...
  5. Default organization settings

    Your Default Weighting Scheme setting Your organization's Default Weighting Scheme can be changed on the Default Settings page. We recommend contacting your account manager before you change your default weighting scheme. They can help you choose...
  6. Removing a user

    To remove a user, click on the X  to the right of the user type. The X is marked in yellow in the image below. The person who has been removed will receive an email from noreply@civicscience.com like this one. ...
  7. Adding new users

    To add a new user, go to the Users page. To get to it, click on Profile  in the lower left navigation bar. On the Profile page, select Your Organization , then Users .  You'll see this form.  User Types There are two user types: Admini...
  8. Users

    The members of your account/organization are referred to as users.  All current users in your account appear on the Users page. To get to it, click Profile in the lower left navigation bar. On the Profi...
  9. New user registration process

    After being invited to the InsightStore, new users will receive two emails. To gain access, the invited user must follow the instructions in the email. Both messages will be sent from noreply@civicscience.com. First email The first email...
  10. Invitations without a link

    There are two situations where a new user will receive an invitation without a link. It will look like this: The user has access to another organization's account If a user whose email address is already associated with an InsightStore user...